Shipping Policy
At Select Heals, we are proud to offer our customers FREE shipping on all orders!
Order Processing Times
Please allow 1-3 business days for us to process and dispatch your order. An order is considered dispatched once it is handed off to our shipping carrier and is on its way to your address. During peak times and holidays, processing times may extend up to 7 business days.
Estimated Shipping Times
The estimated delivery time depends on the transit time after your order has been dispatched. Delivery times vary based on your location:
- USA: 15-20 business days
- UK: 17-23 business days
- Australia: 17-26 business days
- Canada: 14-20 business days
- Worldwide: 20-30 business days
Please note that during peak times and holidays, shipping carriers may experience delays in transit time, which are beyond our control. If a product is shipped internationally, there may be unexpected customs delays, increasing the delivery time frame.
Order Changes and Accurate Shipping Details
It is the responsibility of the customer to ensure that shipping details are accurate and complete at checkout. Incomplete or inaccurate details may result in delayed processing or order cancellation. If our system detects address issues, our support team will email you to verify shipping details within 3 business days of placing the order. If we do not receive a response, we reserve the right to cancel the order.
If you notice an error in your shipping details, please contact us via the Contact Us page within 24 hours of placing your order. We will do our best to accommodate any changes, but cannot guarantee changes after this time.
Delayed Delivery
We understand that receiving your order on time is important, and we strive to ship out all orders as quickly as possible. However, there may be delays in delivery due to circumstances outside of our control, such as severe weather or transportation disruptions.
Additionally, there may be unforeseen issues such as product availability or address verification problems. In such cases, we will notify you as soon as possible. Select Heals is not liable for any delivery delays caused by external factors but will keep you updated on the status of your order.
Lost or Stolen Packages
If your package is lost or stolen, please contact us via the Contact Us page, and we will do our best to assist you. We recommend reaching out to the courier company directly to file a claim, as they may require additional information.
Please note that Select Heals is not responsible for lost or stolen packages, as these fall outside of our refund policy. However, we will assist you in following up with the courier, and in some cases, may offer a replacement depending on the situation.
Shipping Policy Changes
Select Heals reserves the right to modify or update this Shipping Policy at any time without prior notice. By purchasing and using our products, customers accept this Shipping Policy, including any changes made.
We encourage customers to review this policy periodically. For any questions or concerns about our Shipping Policy, please feel free to contact us.